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Philips Healthcare · X-Ray
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Stuck? Start here
✅ Check the simple stuff first
- Make sure the patient is safe — swap in a backup unit if you need to.
- Reproduce the complaint yourself and write down exactly what you see (screen, alarm, code).
- Check power, battery, cables, accessories, and settings before ordering parts.
- Then open the service manual above and follow its troubleshooting section.
📞 Still stuck? Call Philips Healthcare
Contact Philips Healthcare US
- 📞 Tech support
- 1-800-722-9377
- 🛠️ Service
- 1-800-722-9377, option 4 then 3 (parts ordering)
Professional Healthcare Product Support incl. on-site maintenance and parts. Canada 1-800-567-1080.
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