3800 Series
Boehringer Laboratories · Suction
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✅ Check the simple stuff first
- Make sure the patient is safe — swap in a backup unit if you need to.
- Reproduce the complaint yourself and write down exactly what you see (screen, alarm, code).
- Check power, battery, cables, accessories, and settings before ordering parts.
- Then open the service manual above and follow its troubleshooting section.
🛠️ Common faults for 3800 Series (7)
No suction at patient port source ↗
- Clean or replace clogged supply/patient fittings
Gauge doesn't respond / slow source ↗
- Check gauge diaphragm seating
- Clear hole at top of view tube with small probe
Gauge piston discolored source ↗
- Fluid got inside: disassemble and clean
Won't shut off / high spike source ↗
- Replace quad ring (cut by dried fluid), then test
High droop or gauge flutter source ↗
- Clear brass orifice in diaphragm housing
Fails to regulate / erratic gauge source ↗
- Disassemble and clean piston/stem
- Seat retaining ring; no end play in view tube
Intermittent timing wrong source ↗
- Timing screw: CCW faster, CW slower
🧰 Common checks for Suction (1)
No/poor regulation source ↗
- Most likely aspirated fluid/dirt: clean fittings, disassemble and clean, replace seals
📞 Still stuck? Call Boehringer Laboratories
Contact Boehringer Laboratories US
- 🛠️ Service
- 610-860-6498 (customer service / repair RMA)
- [email protected]
- 🕘 Hours
- M-F 7:30am-5pm ET
Main 610-860-6497. Technical issues via web form (choose 'technical').
Missing a manual, code, or fix for this model? Tell us.