CASS

Boehringer Laboratories · Suction

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3820003 Rev A CASS User Manual 1

Operator's ManualOEM officialP/N 3820003EN
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Stuck? Start here

✅ Check the simple stuff first
  1. Make sure the patient is safe — swap in a backup unit if you need to.
  2. Reproduce the complaint yourself and write down exactly what you see (screen, alarm, code).
  3. Check power, battery, cables, accessories, and settings before ordering parts.
  4. Then open the service manual above and follow its troubleshooting section.
🧰 Common checks for Suction (1)

No/poor regulation source ↗

  • Most likely aspirated fluid/dirt: clean fittings, disassemble and clean, replace seals
📞 Still stuck? Call Boehringer Laboratories

Contact Boehringer Laboratories US

🛠️ Service
610-860-6498 (customer service / repair RMA)
✉️ Email
[email protected]
🕘 Hours
M-F 7:30am-5pm ET

Main 610-860-6497. Technical issues via web form (choose 'technical').

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