Plum A+

ICU Medical · Infusion Pumps

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Plum A+ ™ ICU Medical MedNet ™ Plug 'n Play Module (wireless) Operating Manual

Operator's ManualOEM officialP/N 430-95597-010EN
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Stuck? Start here

✅ Check the simple stuff first
  1. Make sure the patient is safe — swap in a backup unit if you need to.
  2. Reproduce the complaint yourself and write down exactly what you see (screen, alarm, code).
  3. Check power, battery, cables, accessories, and settings before ordering parts.
  4. Then open the service manual above and follow its troubleshooting section.
🛠️ Common faults for Plum A+ (6)

Distal occlusion (N180/N181/N186) source ↗

  • Check distal tubing for kinks and IV site patency
  • Raise distal pressure limit if set too low
  • Follow the manual's steps to avoid a bolus after clearing

Proximal occlusion / air (N182–N189, N230/N231) source ↗

  • Open clamps; check for empty or disconnected container
  • Open and close door to re-run the cassette test
  • Backprime into line B tubing or a syringe

Cassette test failure (N251) source ↗

  • Check clamps; manually reprime; close door
  • Replace set; if it repeats, replace infuser

Battery warnings (Replace Battery / Charger Service / Low Battery / N252) source ↗

  • Plug into AC (about 30 min left at Low Battery)
  • Replace Battery: charge current >200 mA/hr or voltage below the depleted threshold → replace battery
  • Charger Service: the charge circuit is misbehaving → send for service

Lockout prevents keys (N253–N256) source ↗

  • Hard lockout: back switch down
  • Soft lockout: decimal key then 9, 6, 3

Malfunction E300 or higher source ↗

  • Record code, power off to clear
  • If it repeats, remove from service and contact tech support with the code
🔢 Plum A+ error codes (19)
CodeMeaningNext step
N100Unrecognized cassetteTurn off or insert a recognized cassette source ↗
N101No action alarm — programming incompletePress START or finish programming source ↗
N102Infuser idle 2 minutesProgram or turn off source ↗
N103Memory failure — previous data not acceptedRe-enter all programmed data source ↗
N104/N105Callback line B / line APress SILENCE; check next step source ↗
N160/N161Line B / Line A VTBI completeProgram new VTBI source ↗
N180/N181/N186Distal occlusionCheck distal tubing and IV site; reset pressure limit; avoid post-occlusion bolus source ↗
N187Negative distal occlusionLower infuser below patient or replace set source ↗
N182/N188/N189Prox occl B / airCheck line B for kinks, clamps, air; backprime source ↗
N183Prox occl BCheck line B kinks/clamps source ↗
N185Prox occl A at startupOpen clamps, open/close door; replace set if persists; syringe: Backprime source ↗
N230/N231Proximal air, backprimeCheck clamps/empty container; backprime into line B tubing or syringe source ↗
N233/N234Distal airRemove and reprime cassette source ↗
N250Door opened while pumpingClose door with cassette inserted source ↗
N251Cassette test failureCheck clamps, manually reprime, close door; replace set, then infuser if repeats source ↗
N252Depleted batteryPlug into AC source ↗
N253/N254Hard lockout violation/enabledUnlock lockout switch source ↗
N255/N256Soft lockout violation/enabledPress decimal key then 9, 6, 3 source ↗
E300+Malfunction (internal system failure)Record code; turn off to clear; replace infuser if repeats source ↗
🧰 Common checks for Infusion Pumps (5)

Occlusion source ↗

  • Check for closed clamps/stopcocks, kinks, IV site patency
  • Check pump height vs patient (LVP)

Air-in-line source ↗

  • Look for small bubbles; disconnect and re-prime

Door/cassette/syringe loading source ↗

  • Close door with set seated; check syringe clamp, flange and plunger holders

Battery/AC source ↗

  • Run on AC; replace/maintain battery; battery service alarms → repair

Device/system error source ↗

  • Power cycle once; if it repeats remove from service
📞 Still stuck? Call ICU Medical

Contact ICU Medical US

📞 Tech support
1-800-241-4002, option 3
✉️ Email
[email protected]

Parts: [email protected]. Canada 1-866-488-6088.

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