Nellcor Oxicable, USB

Medtronic · Patient Monitors

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Nellcor ™ Oxicable, USB

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Stuck? Start here

✅ Check the simple stuff first
  1. Make sure the patient is safe — swap in a backup unit if you need to.
  2. Reproduce the complaint yourself and write down exactly what you see (screen, alarm, code).
  3. Check power, battery, cables, accessories, and settings before ordering parts.
  4. Then open the service manual above and follow its troubleshooting section.
🧰 Common checks for Patient Monitors (1)

Leads off / no signal (telemetry) source ↗

  • Re-attach ECG leads
  • Confirm transmitter is in coverage and batteries are good
📞 Still stuck? Call Medtronic

Contact Medtronic US

📞 Tech support
1-800-255-6774
🛠️ Service
1-800-962-9888, option 2
✉️ Email
[email protected]
🕘 Hours
Ventilation: M-F 8am-6pm CT; AC&M (Nellcor/BIS/Capnostream): M-F 6:30am-4:30pm MT

Ventilators: 800-255-6774 opt 4 (tech support/service scheduling), opt 3 (service agreements). Nellcor/BIS/INVOS/Capnostream: opt 1 then opt 2 ([email protected]). Service phone = US customer service.

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