Advanta

1. Make sure the patient is safe — swap in a backup unit if you need to.
2. Reproduce the complaint yourself and write down exactly what you see (screen, alarm, code).
3. Check power, battery, cables, accessories, and settings before ordering parts.
4. Then open the service manual above and follow its troubleshooting section.

Head section won't raise after CPR release / manual lowering source ↗

• Reset CPR: unplug bed, turn screw assembly clockwise with P2217 IV rod at head end until it clicks
• Remove rod, plug in, hold CPR release until motor stops

A motion doesn't work source ↗

• Check head, knee, Hi-Lo and all-motors lockout controls

PPM won't arm source ↗

• Patient must weigh more than 70 lb (32 kg) and be in bed before activation
• Model A (P1600A) and B (P1600B) arm differently: check which siderail controls you have

PPM false or missed Out of Bed alarms (beds without scale) source ↗

• Zero with an empty bed: PPM off → hold Enable+Volume until the lights stop flashing → keep holding and press Mode 5 s → release; don't touch until the lights go out and it beeps (up to 20 s)
• Beds with a scale: zero the scale instead

PPM alarm won't silence source ↗

• Alarms latch until PPM is turned off at the caregiver siderail, even if the patient returns; then re-arm

Nurse call sent when bed unplugged source ↗

• Expected: with PPM on, unplugging sends a nurse call until power returns
• On power loss nurse call runs at least 4 h, then places an uncancellable call

Brake Not Set indicator flashing source ↗

• Brakes not locked: set the central brake pedal; nudge the bed to confirm

Function doesn't move source ↗

• Check lockout controls
• Head stuck after manual CPR lowering: reset CPR per IFU