CP 50

Baxter · ECG

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CP 50 and CP 50 Plus Electrocardiograph, Service Manual

Service ManualOEM officialEN
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Welch Allyn ECG CP 50TM and CP 50 Plus 12-lead resting electrocardiograph Service Manual

Operator's ManualArchive copyEN
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Welch Allyn ECG CP 50TM and CP 50 Plus 2-lead resting electrocardiograph Service manual

Operator's ManualArchive copyEN
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Stuck? Start here

✅ Check the simple stuff first
  1. Make sure the patient is safe — swap in a backup unit if you need to.
  2. Reproduce the complaint yourself and write down exactly what you see (screen, alarm, code).
  3. Check power, battery, cables, accessories, and settings before ordering parts.
  4. Then open the service manual above and follow its troubleshooting section.
🛠️ Common faults for CP 50 (5)

No power on AC source ↗

  • AC LED off: check AC fuses and source
  • AC LED lit: check LCD and reseat AC-to-PSU harness

Won't run on battery source ↗

  • Check battery connections, charge, replace

Frozen / keys don't respond source ↗

  • Hold power ≥6 s to reset
  • Reseat membrane harness; replace keypad

Blank or off-colour LCD source ↗

  • Reseat LCD cable at micro compute engine board; replace LCD

All leads off / bad waveform source ↗

  • Replace patient cable, reseat ECG harness, replace ECG board
🧰 Common checks for ECG (2)

Leads off / bad waveform source ↗

  • Swap patient cable, then harness, then ECG board

Power/battery source ↗

  • Check AC fuses; fewer than 10 reports per charge = replace battery
📞 Still stuck? Call Baxter

Contact Baxter US

📞 Tech support
1-800-535-6663, option 2
🛠️ Service
1-800-445-3720 (Hillrom beds/stretchers/lifts parts, service, tech support)
✉️ Email
[email protected]
🌐 Portal
Support portal ↗
🔩 Parts
Order parts ↗

Welch Allyn monitoring/cardiology: 800-535-6663 opt 2. Hillrom beds service email [email protected], parts [email protected]. Sigma Spectrum pumps: 1-800-843-7867 (catalog.baxter.com/baxterUS/en/contactus). Fee-based tech support for beds/stretchers without contract since 2025-03-31.

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