ManualsTri-Site 228XXX
BD · Thermometers
Open your document
Open ↗
Stuck? Start here
✅ Check the simple stuff first
- Make sure the patient is safe — swap in a backup unit if you need to.
- Reproduce the complaint yourself and write down exactly what you see (screen, alarm, code).
- Check power, battery, cables, accessories, and settings before ordering parts.
- Then open the service manual above and follow its troubleshooting section.
🧰 Common checks for Thermometers (1)
Error code / probe X source ↗
- Fresh batteries, retry, then replace probe
- Check ambient 10–40 °C
📞 Still stuck? Call BD
Contact BD US
- 📞 Tech support
- 1-866-488-1408
- 🛠️ Service
- 1-800-482-4822 (customer order management)
- ✉️ Email
- [email protected]
- 🕘 Hours
- Alaris hardware: option 1, 5am-5pm PT M-F
BD Alaris. Customer advocacy 888-812-3266 ([email protected]).
Missing a manual, code, or fix for this model? Tell us.