8210 8220 Series

BD · Infusion Pumps

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Alaris 8210 8220 Series Technical Service Manual

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Stuck? Start here

✅ Check the simple stuff first
  1. Make sure the patient is safe — swap in a backup unit if you need to.
  2. Reproduce the complaint yourself and write down exactly what you see (screen, alarm, code).
  3. Check power, battery, cables, accessories, and settings before ordering parts.
  4. Then open the service manual above and follow its troubleshooting section.
🧰 Common checks for Infusion Pumps (5)

Occlusion source ↗

  • Check for closed clamps/stopcocks, kinks, IV site patency
  • Check pump height vs patient (LVP)

Air-in-line source ↗

  • Look for small bubbles; disconnect and re-prime

Door/cassette/syringe loading source ↗

  • Close door with set seated; check syringe clamp, flange and plunger holders

Battery/AC source ↗

  • Run on AC; replace/maintain battery; battery service alarms → repair

Device/system error source ↗

  • Power cycle once; if it repeats remove from service
📞 Still stuck? Call BD

Contact BD US

📞 Tech support
1-866-488-1408
🛠️ Service
1-800-482-4822 (customer order management)
✉️ Email
[email protected]
🕘 Hours
Alaris hardware: option 1, 5am-5pm PT M-F

BD Alaris. Customer advocacy 888-812-3266 ([email protected]).

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