Healthcare MAC VU360

GE HealthCare · ECG

Open your document

ECG MACTM VU360 Resting ECG Analysis System Return to Factory Instructions

Other DocumentArchive copyEN
Open ↗

Stuck? Start here

✅ Check the simple stuff first
  1. Make sure the patient is safe — swap in a backup unit if you need to.
  2. Reproduce the complaint yourself and write down exactly what you see (screen, alarm, code).
  3. Check power, battery, cables, accessories, and settings before ordering parts.
  4. Then open the service manual above and follow its troubleshooting section.
🧰 Common checks for ECG (2)

Leads off / bad waveform source ↗

  • Swap patient cable, then harness, then ECG board

Power/battery source ↗

  • Check AC fuses; fewer than 10 reports per charge = replace battery
📞 Still stuck? Call GE HealthCare

Contact GE HealthCare US

📞 Tech support
1-800-437-1171, option 1
🛠️ Service
1-800-437-1171, option 2 (service parts, quotes, returns)
🕘 Hours
PCS diagnostic cardiology remote tech support 8am-5pm M-F
🌐 Portal
Support portal ↗
🔩 Parts
Order parts ↗

Also on https://www.gehealthcare.com/en-us/about/contact-us (Service Assistance US opt 1).

Source ↗

Missing a manual, code, or fix for this model? Tell us.