Progressa ICU Bed
Baxter · Hospital Beds
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✅ Check the simple stuff first
- Make sure the patient is safe — swap in a backup unit if you need to.
- Reproduce the complaint yourself and write down exactly what you see (screen, alarm, code).
- Check power, battery, cables, accessories, and settings before ordering parts.
- Then open the service manual above and follow its troubleshooting section.
🛠️ Common faults for Progressa ICU Bed (7)
Service indicator on the caregiver panel source ↗
- Diagnostics: view and clear the code
- Unplug the bed and aux outlet until the GCI is off, then replug
- If it returns, follow the table solutions in order; check the cables and binding parts first
Code series → board source ↗
- 1000 UCB (16830201), 2000 SideCom (16010201), 3000 Air Control (17172001), 4000 GCI (16678801), 9000 OIML scale (16795301), A000 Pneumatic (16805401/17209301), B000 Wireless module
Battery / charging (1040–1049) source ↗
- Charge overnight; check the cables; replace batteries or LCB
- Transport mode (1049): AC for 30 min
Articulation fails / over-current or position errors source ↗
- Replace the named drive; recalibrate the bed position (1157)
Scale errors source ↗
- Recalibrate (1180); replace the red load beam (1182); UCB for 1181/1183
- Run the accuracy check in Specified Checks
Therapy surface faults (Max-Inflate, AMT, Turn Assist) source ↗
- Use the mattress fault procedures: Leak, Air Distribution, Sensor, Fan, Blower, Inflation
After repair source ↗
- Update software after a UCB/ACB/DCB/SCB swap; run the Function Checks on both sides
🔢 Progressa ICU Bed error codes (24)
| Code | Meaning | Next step |
|---|---|---|
| 1040/1041 | Battery voltage low | Charge overnight; replace batteries source ↗ |
| 1042 | Battery voltage too high | Check battery cables source ↗ |
| 1043/1044 | Battery charging current fault | Replace Lower Control Board source ↗ |
| 1045 | LCB SPI comm | Check the UCB–LCB cable source ↗ |
| 1046/1047 | Charge time exceeded / voltage can't rise | Replace batteries source ↗ |
| 1048 | Battery temp out of range | Won't clear until the bed is in its operating temperature range source ↗ |
| 1049 | Bed in transport mode | Plug into AC for 30 min source ↗ |
| 1080–1083 | EEPROM write/read/critical error | Replace Upper Control Board source ↗ |
| 10C0 | CPR switch failed | Replace the head drive (contains the CPR switch) source ↗ |
| 10C1 | Pendant failed | Replace pendant source ↗ |
| 1100 | Lost CAN (UCB) | Replace UCB source ↗ |
| 1141 | Motor over voltage | Replace UCB source ↗ |
| 1142–1151 | Motor or hardware over-current (HiLo head/foot, head, knee, foot/FlexAfoot, leg) | Replace the named drive; then UCB source ↗ |
| 1148/1149/114A/1153–1156 | Position errors (HiLo, head, knee, foot, FlexAfoot, head angle) | Replace the named drive (position sensor) source ↗ |
| 1157 | Bed frame position | Re-calibrate bed position source ↗ |
| 1158 | Chair exit position | Re-calibrate scale source ↗ |
| 1180 | Scale calibration | Re-calibrate scale source ↗ |
| 1181/1183 | Scale heartbeat missing / ADC error | Replace UCB source ↗ |
| 1182 | Load beam data | Replace the load beam showing red source ↗ |
| Mattress 1001/1002 | Low / high pressure | Mattress Leak / Air Distribution fault procedures source ↗ |
| Mattress 1004 | Pressure sensor error | Replace MCB (212418) source ↗ |
| Mattress 1009 | Mattress battery very low | Replace battery (A39005) source ↗ |
| Mattress 1011/1012/1014 | Fan low, blower disconnected, P-Max not reached | Fan, Blower, or Inflation fault procedures source ↗ |
| Mattress 1215/1225 | Mattress connection lost | Check the cable connections source ↗ |
🧰 Common checks for Hospital Beds (1)
Function doesn't move source ↗
- Check lockout controls
- Head stuck after manual CPR lowering: reset CPR per IFU
📞 Still stuck? Call Baxter
Contact Baxter US
- 📞 Tech support
- 1-800-535-6663, option 2
- 🛠️ Service
- 1-800-445-3720 (Hillrom beds/stretchers/lifts parts, service, tech support)
- [email protected]
- 🌐 Portal
- Support portal ↗
- 🔩 Parts
- Order parts ↗
Welch Allyn monitoring/cardiology: 800-535-6663 opt 2. Hillrom beds service email [email protected], parts [email protected]. Sigma Spectrum pumps: 1-800-843-7867 (catalog.baxter.com/baxterUS/en/contactus). Fee-based tech support for beds/stretchers without contract since 2025-03-31.
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