Ivac P6000 MkII
BD · Infusion Pumps
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Stuck? Start here
✅ Check the simple stuff first
- Make sure the patient is safe — swap in a backup unit if you need to.
- Reproduce the complaint yourself and write down exactly what you see (screen, alarm, code).
- Check power, battery, cables, accessories, and settings before ordering parts.
- Then open the service manual above and follow its troubleshooting section.
🧰 Common checks for Infusion Pumps (5)
Occlusion source ↗
- Check for closed clamps/stopcocks, kinks, IV site patency
- Check pump height vs patient (LVP)
Air-in-line source ↗
- Look for small bubbles; disconnect and re-prime
Door/cassette/syringe loading source ↗
- Close door with set seated; check syringe clamp, flange and plunger holders
Battery/AC source ↗
- Run on AC; replace/maintain battery; battery service alarms → repair
Device/system error source ↗
- Power cycle once; if it repeats remove from service
📞 Still stuck? Call BD
Contact BD US
- 📞 Tech support
- 1-866-488-1408
- 🛠️ Service
- 1-800-482-4822 (customer order management)
- [email protected]
- 🕘 Hours
- Alaris hardware: option 1, 5am-5pm PT M-F
BD Alaris. Customer advocacy 888-812-3266 ([email protected]).
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